Executive Profile

Product
Architect.

Specialist Product & Technical Product Manager for high‑stakes, data‑intensive SaaS. Trusted to step in when systems are messy and the stakes are high—connecting deep technology, data, and commercial outcomes.

Selected impact

Federated science data · UWA

Product lead for multi‑national research data platform.

Architected federated archival & discovery across 7+ countries.

Delivered v0.1 baseline and aligned supercomputing partners.

Airport operations · WAISL

Head of Transformation for KPI‑driven Airport Operations Centre.

Owned $1.5M P&L; turned airport ops into a 25‑KPI APOC platform.

Established a repeatable blueprint for future airports.

AI/ML retail intelligence · Sabre

Principal PM for airline retail & revenue optimization.

Owned $20M+ SaaS P&L for retail and revenue products.

AI/ML launches drove $2M+ incremental revenue and a 10% CSAT uplift.

By the numbers

18+ years in tech · 12+ years in product & technical product management.

$20M+ SaaS P&L · $1.5M APOC program · £300K+ savings + $100K change‑request optimisation.

50+ FTE teams · 20+ major releases · 7+ country federated programs.

The Timeline

2007 — PRESENT
CURRENT

Technical Product Manager | Granicus

Driving technical oversight for govMeetings Agenda suite (US/EU). Bridging Business & Engineering.

  • Own product and technical alignment for government meeting workflows across the US, Canada, Australia, and EU.
  • Partner with Product Managers and multiple engineering squads to reduce delivery risk through clear roadmaps and cross-functional alignment.
2024-25

Product Manager | UWA

Architected federated scientific data infrastructure spanning 7 countries.

  • Delivered v0.1 milestone for cross-institutional data discovery and data-in-place access across supercomputing and research organisations in 7+ countries.
  • Aligned stakeholders across universities, national facilities, and partner institutions and defined the technical and governance roadmap for future rollouts.
2023-24

Head of Transformation | WAISL

Led APOC digital transformation and P&L ownership.

  • Managed $1.5M P&L; launched transformation with 25 critical KPIs on Cloud/Java stack.
  • Drove stakeholder alignment and delivery cadence for enterprise-wide rollout.
2015-23

Principal Product Manager | Sabre Corp

Led product strategy and delivery for travel and hospitality technology.

  • Owned $20M+ SaaS P&L; three promotions; led Retail Intelligence (AI/ML) and Revenue Optimizer products for global airlines.
  • Delivered new AI/ML retail products and operational improvements that drove $2M+ in new revenue and a 10% customer satisfaction uplift.
EARLY
Capgemini (Sr. Consultant)TCS (IT Analyst)PwC (Consultant)Tech Mahindra (Tech Associate)

Core capabilities & specializations

The areas where I create the most impact.

Complex Problem Deconstruction Strategic Product Architecture High-Stakes Financial & Delivery ($20M+ P&L) AI/ML Product Innovation API & Data Architecture Cross-Functional Leadership (50+ FTEs)

Domains

Aviation & Travel Tech Scientific Research GovTech Banking & Finance Telecom eCommerce

Key certifications

PMI‑ACP (Agile) Google Project Management Google UX Design SAFe Product Owner / PM Certified Scrum Product Owner (CSPO)

Certifications & Accolades

Accolades

Recognition program awards from Sabre, Granicus, Toastmasters, and others.

Partnership (Cheer)
Sabre Upgrade IQ • Aug 2023
Partnership (Celebrate)
Arch Guild Speaker • Jul 2023
Partnership (Celebrate)
Upgrade IQ Launch • Jul 2023
Transparency (Celebrate)
Building Transparency • Dec 2022
Partnership (Celebrate)
Rev Opt SkyExpress • Dec 2022
Partnership (Celebrate)
General Partnership • Dec 2022
Rigor (Rave)
Critical LH Delivery • Nov 2022
Rigor (Celebrate)
Cargo RM Exit • Nov 2022
Rigor (Applaud)
Contribution Mgmt • Mar 2022
Passion (Applaud)
CRM r16.3 Delivery • Mar 2022
Milestone Award
7 Years Service • Feb 2022
Accountability (Celebrate)
Multiple Roles Cargo • Dec 2021
Passion (Applaud)
Blitzcode 2021 • Jun 2021
Passion (Congratulate)
Wowing Lufthansa • Jun 2021
Special Thanks (CEO)
Sean Menke • Feb 2021
Accountability (Applaud)
Sabre • Jan 2021
Partnership (Thanks)
General • Dec 2020
Passion (Thanks)
Support Cargo Cust • Nov 2020
Passion (Thanks)
Delighting Customers • Nov 2020
Rigor (Thanks)
Release 15.9 • Nov 2020
Rigor (Thanks)
Allotment Module • Apr 2020
Leadership Thanks
Granicus • Process Improvement
Best Faculty & Speaker
Toastmasters • 2 Quarters

Certifications

Professional and academic credentials; verification links where publicly available.

Google UX Design Pro
Google · Verify
Jul 2025
API Product Manager
API Academy
Jul 2025
Business Process Modelling
Starweaver
Jul 2025
Program Mgmt Fundamentals
Microsoft
Jul 2025
API Testing (Postman)
Coursera
Jul 2025
Google Project Mgmt
Google · Verify
Aug 2023
PMI-ACP (Agile)
PMI
Nov 2021
SAFe® 4 Agilist/PO
Scaled Agile
2019
PRINCE2 Practitioner
AXELOS
2019
PRINCE2 Foundation
AXELOS
2019
Certified Scrum Product Owner
Scrum Alliance
Jan 2019
Certified ScrumMaster
Scrum Alliance
Jan 2019
Prof. Scrum Product Owner I
Scrum.org
Jan 2019
Prof. Scrum Master I
Scrum.org
Jan 2019
Software Prod Mgmt
UAlberta · Verify
Feb 2019
Digital Prod Mgmt
UVirginia · Verify
Jan 2019
PMI-PBA (Business Analysis)
PMI
Apr 2017
Foundation Stack
ITIL Service Design
AXELOS
2018
ITIL Service Strategy
AXELOS
2018
ITIL Foundation
AXELOS
2018
ISTQB Adv Test Manager
ITB
2016
ISTQB Adv Test Analyst
ITB
2016
HP Quality Center 10.0
HP
2011
ISTQB Foundation
ITB
2010

Foundation